If you are a visitor to a BuzzFlow.co.in website or a customer using a BuzzFlow service, this Privacy Policy explains how your information is collected, used, and protected. By accessing or using our Services, you agree to the terms described in this Policy.

If you interact with BuzzFlow products (such as the chat widget or mobile applications) through a third-party website or service, the information you provide there is governed by the privacy policy of that third-party. For inquiries related to BuzzFlow, contact us at: support@buzzflow.co.in

A. Information Related to Your Interaction with BuzzFlow

Registration & Contact Information

We collect details when you sign up or provide your information—such as your name, username, email address, phone number, and mailing address.

Media & File Attachments

We may request access to your device storage to allow you to share images, videos, or documents with your customers. These files are stored securely.

Payment Information

When you purchase a service, we collect billing and transaction information. All payments are processed securely via trusted third-party providers.

Technical & Usage Information

We automatically collect information such as IP address, browser type, device details, operating system, page activity, and approximate geolocation for analytics and security.

Third-Party Platforms

We may receive information when you interact with BuzzFlow ads or content on other platforms.

B. Customer Data

You may submit customer-related data into the BuzzFlow Services. We process Customer Data only according to your instructions and our Service Agreement.

We may share your information with:

• BuzzFlow parent/affiliate companies
• Service providers assisting BuzzFlow
• Government authorities when legally required
• Business partners for integrations
• Companies involved in mergers or acquisitions
• Others, only with your consent

BuzzFlow does not sell your personal information.

Payments are processed securely by Paytm.

BuzzFlow does not store your full card details.

You may:

• Opt out of marketing communications
• Update or correct personal information
• Manage cookie preferences
• Request data deletion where applicable
• Access a copy of your stored information

BuzzFlow may request verification before processing certain requests.

BuzzFlow uses cookies and similar technologies to:

• Improve user experience
• Analyze performance
• Personalize recommendations
• Understand user behavior

You may disable cookies, but some BuzzFlow features may not function properly.

This Privacy Policy does not apply to:

• Information handled by third parties
• Publicly accessible or user-posted data
• Data collected outside BuzzFlow's platform